knowledge management and learning organization: analyzing the role of knowledge and experience documentation

this paper aims at designing a path for the creation and preservation of learning organization through knowledge management process. knowledge management process includes knowledge creation, knowledge documentation, knowledge dissemination, and knowledge application elements. the basic idea of this paper is that documentation step (including knowledge storing, valuation, coding and classification) plays a key role in knowledge management process and has substantial effects on the creation of learning organizations and the improvement of organizational performance.